Frequently asked questions
Quick answers about profiles, matchmaking, vendors and support
Sign up with your email or phone, add basic details (name, date of birth, religion, location), and upload a photo. You can complete your profile later with preferences, family details, and more to get better matches.
We use your preferences, profile details, and compatibility factors to suggest matches. You can browse verified profiles, wishlist, and send interest. Our team also helps with personalised recommendations if you need guidance.
Yes. We verify identity and key details to keep the platform safe. Look for the verified badge on profiles. You can also connect with our team for additional verification support.
Go to the Vendors or Trusted Vendors section, choose a category (photographers, venues, caterers, etc.), and view vendor profiles. You can send enquiries or use the contact details provided to discuss your requirements.
We take privacy seriously. Your personal information is stored securely and we do not share it with other users without your consent. You can control what is visible on your profile and who can contact you.
Go to Settings in your profile and choose 'Deactivate account' for a temporary pause, or 'Delete account' for permanent removal. Deactivation hides your profile; deletion removes your data. Our support team can help if you face any issue.
Vendors can register through the 'Vendor Join' or 'For Vendors' section. Submit your business details, category, and documents. Our team will verify and list you. You can also contact us for partnership and premium listing options.
Still have questions? Contact us